Cancelation Policy

Mountain River Outfitters, LLC. is under federal management plans that limit trip size of 18 guests on the Snake River in Hells Canyon and 24 guests on the Salmon River. Because of limited number of seats available and the logistical planning involved, we adhere strictly to the following reservation, cancellation policy.

RESERVATIONS To reserve your seat on most multi day trips, a 50% deposit is required. Full Day and 1/2 Day trips will require a deposit of $20.00 per person. All Deposits are NON Refundable. Mountain River Outfitters, LLc. can make exceptions but only by written authorization attached with reservation confirmation.

FINAL PAYMENT Your final payment is due 60 days prior to trip launch date for all overnight trips. Half and Full day trips are due 30 days prior for all groups over 10. Guests who choose to pay by credit card will have their final payments automatically charged to their credit card on file unless otherwise specified or a check is received prior to the due date.

CANCELLATIONS AND REFUNDS Deposits and final payments are NON refundable. However, Mountain River Outfitters, LLC. does provide for the transfer of payments to an alternate guest, provided we receive notice within 21 days before trip date.

TRIP INSURANCE We strongly recommend Tour Protection Insurance that includes Trip Cancellation and Interruption Insurance, and Accident and Heath Insurance. A policy will protect guests financially if your trip is cancelled, interrupted or delayed due to sickness, injury or heath, financial default of airlines, weather conditions or acts of terrorism. (Restrictions Apply)



Tipping

One of the most commonly asked questions is about tipping. While tipping is not required, it is customary if you feel your guides have worked hard and provided you with a wonderful experience. Any amount is certainly appreciated, and a gratuity of 10% is customary for all multi-day trips. 1/2 and Full Day gratuities range from $20.00 to $50.00+ per guide. For multi-day trips on which a crew of several guides have worked, your gratuity can be given to any of the guides and they will pool and share all tips equally.



Privacy Policy (last updated 1-14-2014)

Mountain River Outfitters takes the responsibility of protecting your privacy very seriously. By continuing to visit this website or by requesting information or booking any of our services you agree to be bound by the terms and conditions of this Privacy Policy.

Information We Collect and How We Use It:
We use your personal information for such purposes as to provide the services and products that you request from us, communicate with you, enhance your experience on our website, resolve issues, detect and safeguard us from fraud and illegal activity, and enforce our policies. Reservations, as well as trip and tour inquiries, made through the Site are conducted by Resmark Systems’ reservation system.  All information that you provide to us to make a reservation or inquiry is shared with and stored by Resmark Systems. We employ and use other companies and persons to perform certain business functions on our behalf, including but not limited to website development and maintenance, marketing, customer service, accounting and payment processing. These third parties have access to user information needed to perform their functions, but they may not use it for any other purposes. We also use third party cloud services to store data, including your information.  If you wish to terminate your account, please send us an e-mail expressing your desire to terminate your account, please give us your full name and address so we can indetify you, you may be conntacted to verify your termination. If we are unable to confirm your identity, we will not be able to remove your personal information or terminate your account. Note that if you opt-out of our marketing materials but you purchased a product or service from us, you will continue to receive communications from us about your specific purchase. Further, if third parties already have your information, you will have to contact them directly to opt-out of their marketing communications.

If you have any Questions please contact us at: 1-888-547-4837 or mtnriverfun@gmail.com
   

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For Reservations Call:
1-888-547-4837