Mountain River Outfitters, LLC. is under federal management plans that limit
trip size of 18 guests on the Snake River in Hells Canyon and 24 guests on
the Salmon River. Because of limited number of seats available and the
logistical planning involved, we adhere strictly to the following
reservation, cancellation policy.
To reserve your seat on most multi day trips, a
50% deposit is required. Full Day and 1/2 Day trips will require a deposit
of $20.00 per person. All Deposits are NON Refundable. Mountain River
Outfitters, LLc. can make exceptions but only by written authorization
attached with reservation confirmation.
Your final payment is due 60 days prior to trip launch date
for all overnight trips. Half and Full day trips are due 30 days prior for
all groups over 10. Guests who choose to pay by credit card will have their
final payments automatically charged to their credit card on file unless
otherwise specified or a check is received prior to the due date.
CANCELLATIONS AND REFUNDS
Deposits and final payments are
However, Mountain River Outfitters, LLC. does provide for the transfer of
payments to an alternate guest, provided we receive notice within 21 days
before trip date.
We strongly recommend
Tour Protection Insurance that includes
Trip Cancellation and Interruption Insurance, and Accident and Heath
Insurance. A policy will protect guests financially if your trip is
cancelled, interrupted or delayed due to sickness, injury or heath,
financial default of airlines, weather conditions or acts of terrorism.
One of the most commonly asked questions is about
tipping. While tipping is not required, it is customary if you feel your
guides have worked hard and provided you with a wonderful experience. Any
amount is certainly appreciated, and a gratuity of 10% is customary for all
multi-day trips. 1/2 and Full Day gratuities range from $20.00 to $50.00+
per guide. For multi-day trips on which a crew of several guides have
worked, your gratuity can be given to any of the guides and they will pool
and share all tips equally.
Mountain River Outfitters takes the responsibility of protecting your privacy very seriously.
By continuing to visit this website or by requesting information or booking any of our services you agree to be bound by the
Information We Collect and How We Use It:
We use your personal information for such purposes as to provide the services and products that you request from us,
communicate with you, enhance your experience on our website, resolve issues, detect and safeguard us from fraud and illegal activity,
and enforce our policies. Reservations, as well as trip and tour inquiries, made through the Site are conducted by Resmark Systems’
reservation system. All information that you provide to us to make a reservation or inquiry is shared with and stored by Resmark Systems.
We employ and use other companies and persons to perform certain business functions on our behalf, including but not limited to website
development and maintenance, marketing, customer service, accounting and payment processing. These third parties have access to user information
needed to perform their functions, but they may not use it for any other purposes. We also use third party cloud services to store data,
including your information. If you wish to terminate your account, please
send us an e-mail expressing your desire to terminate your account, please
give us your full name and address so we can indetify you, you may be
conntacted to verify your termination. If we are unable to confirm your identity, we will not be able to remove your personal information
or terminate your account. Note that if you opt-out of our marketing materials but you purchased a product or service from us, you will
continue to receive communications from us about your specific purchase. Further, if third parties already have your information, you will
have to contact them directly to opt-out of their marketing communications.
If you have any Questions please contact us at: 1-888-547-4837 or